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FAQs

Please allow 1-2 business days for our warehouse to process your order before shipping. All products ordered will ship together whenever possible. You will receive a shipping confirmation email with tracking information when the package leaves our facility.


US standard ground shipping can take up to 10-14 business days. Deliveries to APO or FPO addresses may take longer than 10-14 business days. International shipping can take up to or more than 30 business days. International expedited shipping can take up to or more than 10-14 business days.

We cannot guarantee package delivery time. We will be timely on our end, but transit times can be delayed based on circumstances outside our control, i.e. weather, location, customs, 3rd party shipper delays, etc. Therefore, delivery time frames are for reference only.


If you have questions about using your product, please refer to ourHow-To Pages or theAletha Health YouTube Channel for more resources. You can also reach out to our customer support team with any questions. Email us here.


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