In our Self-Service portal, you can easily get assistance with:

  • Order Questions - Find tracking details or request changes
  • Returns - Start a return within our 60-day return policy
  • Product Claims - File a claim for damaged or broken products
  • How-To Questions - Search additional product-use FAQs
  • Product Information - Find which products are right for you
  • Special Discounts - Wholesale, practitioners, military, first responders, and more

You can also send us a message directly through the portal, or reach out at

hello@alethasupport.com